Refund policy
Here’s a clean, professional Shopping Policy for GIARMY you can paste directly into Shopify:
GIARMY Shopping Policy
Order Processing
All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order is shipped, you will receive a confirmation email with tracking details.
Shipping
We offer domestic and international shipping.
- Standard Shipping: 3–7 business days
- International Shipping: 7–14 business days (varies by location)
Shipping times are estimates and may be affected by carrier delays or customs processing.
Billing & Address Policy
Billing and shipping addresses do not need to match. Customers are responsible for ensuring all shipping information is entered correctly. GIARMY is not responsible for lost or delayed packages due to incorrect addresses.
Returns & Exchanges
All sales are final.
Due to the nature of our garments and hygiene standards, we do not accept returns or exchanges unless the item is defective or incorrect.
If you receive a defective or wrong item, contact us within 48 hours of delivery at support@giarmy.com with:
- Order number
- Photos of the issue
Chargebacks & Disputes
If a chargeback is initiated and approved through your bank, the order becomes ineligible for refunds, replacements, or further support.
All relevant order details are provided at the time of purchase and during the dispute process.
Pre-Orders
Pre-order items are made or sourced after purchase. Estimated shipping times will be provided on the product page. Delays may occur due to production timelines.
Product Availability
GIARMY collections are often limited and exclusive. Items may sell out quickly and are not guaranteed to restock.
Contact
For any questions, please contact:
support@giarmy.com
If you want, I can tighten this into a luxury brand tone or make a short version for your checkout page.